Customer FAQ

Finding farms, sending order requests and paying the farm. Are you a farmer? See the Farmer FAQ.

Finding farms

What is Buy Hoosier?

A free directory of Indiana farms that sell directly to you. Every farm listed is in Indiana and sells what it raises or makes.

How do I find farms near me?

Search by what you're looking for and your ZIP code, or browse the map.

Does it cost anything to use?

No. Browsing and sending order requests are free.

Are these real local farms?

Yes. Every farm is in Indiana and sells direct. Some listings were built from public information and haven't been claimed by the farm yet. Those pages say so, and the details may be out of date, so call ahead.

Ordering

How do I order?

On farms that take order requests, tap “Add to request,” then Review. Choose a pickup or delivery time and send it. The farm confirms it by email.

Is this a purchase?

No, it's a request. The farm confirms it, and you pay the farm directly at pickup or delivery, the way they take payment.

Can I order from more than one farm at once?

Yes. You can request from up to 5 farms in one checkout. Each farm confirms its own part.

How do I pay?

You pay the farm directly. Ask the farm what they take: cash, check, card or an app.

Do I need an account?

No. You'll get an email with a link to check your request or cancel it.

Can I cancel?

Yes, until the farm accepts it. Use the link in your email. After that, call the farm.

What if the farm doesn't answer?

If a farm doesn't respond in 48 hours, the request expires and we'll email you their phone number so you can call.

Who stands behind the food?

The farm does. Buy Hoosier sends your request to the farm, and the farm sells and stands behind what it raises.

Privacy

What happens to my information?

When you send a request, your name, phone, email and delivery address go to that farm so they can fill it. We remove them a year after your order is done.

Can I buy raw milk here?

No. Indiana law doesn't allow raw milk to be sold for people to drink.

Still have a question? Email brett@buyhoosier.com